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Data governance provides evidence-based decision-making that improves the quality of service delivery

Without an effective data governance strategy, decisions are nothing but guesses

Data governance provides evidence-based decision-making that improves the quality of service delivery

While technology can create efficiencies in governance, it risks excluding marginalised groups who rely on traditional civic engagements.

e-Services in South Africa exacerbate inequality through digital barriers

Challenges detract from technology’s potential to allow users to engage with structures of political and public life, leaving many without a say

Katse Dam

Vote 2024 | If you thought load-shedding sucked…

As South Africa approaches the 29 May national and provincial elections, the narrative has shifted from load-shedding to a crisis that hits even closer to home: water. Plus,…

Concerns have been fuelled by many well-founded reports of mismanagement at the department of water and sanitation, which has oversight responsibility for water security. (Delwyn Verasamy/M&G)

​The shit still flows through Deneysville and Refengkgotso

Two years after government promised to solve the problem, sewage sits in yards as pumps stand idle.

In the room: Kenyan anti-corruption activist John Githongo now runs an online media outlet

Play Big Brother with your council

There is now a nifty website that shows what your local council has spent – and what it should have but has not.

A bureaucratic government would automatically improve service delivery in South Africa and reduce related protests.

Let a thousand state bureaucrats bloom

SA needs well-designed administrations staffed by well-trained, professional mandarins, writes Ivor Chipkin.

The ANC’s Luthuli House headquarters. (Gallo)

ANC gets slapped with R3.5m municipality bill

The ANC has received an erroneous bill from the City of Jo’burg stating that it owes more than R3.5m in outstanding rates, taxes, and electricity.

Why Tshwane is ‘technically bankrupt’

The city has used a financial loophole, skipped tenders, and paid 10 times more than Jo’burg did. Mmanaledi Mataboge reports.

Involved in corruption? Beware, says Mthethwa

Nathi Mthethwa has warned municipal officials against corruption, saying law enforcement agencies are ready to deal with graft and catch culprits.

According to Mariette Liefferink

Cape Town strikers wreak havoc while JHB stays calm

The DA-run Western Cape has seen the worst of Samwu’s strike violence while Gauteng has remained largely unscathed. We look at the tale of two cities.

Municipalities ‘are feeding graft’

Municipalities ‘are feeding graft’

Almost every municipality is corrupt and the growing lack of transparency and accountability is creating networks for graft to survive and thrive.

Non-payment hits revenue collection in Gauteng

Municipalities in Gauteng continue to struggle to collect revenue due to non-payment for services such as water and electricity, the premier says.

Youth league leader a potty pooper

Youth league leader a potty pooper

Cape Town mayor Dan Plato says an ANCYL official played integral part in installing toilets. The <i>M&G</i> quizzed him about the issue.

Jo’burg’s emergency services disrupted for strike

Municipal strike continues as talks falter

Hopes of an end to the municipal workers’ strike were dashed on Tuesday night, with no resolution yet on a pay parity deal Samwu said.

Purgatory for the poor

A camp to which 700 families are to be relocated is fraught with hazards, writes Niren Tolsi.

A pothole in the pocket

Meet Harare’s ‘slow jams’ boys — or take the road less travelled. Ray Mwareya reports.

I’m afraid of my dustman

The relationship between consumer and clean-up man is an intimate one. He knows things about me I wouldn’t tell my closest friends.

Three horsemen visit Durban

And the fourth is on its way as Niren Tolsi reports on the municipal strike that has left eThekwini in tatters.