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national consumer commissionlatest news & developments
The Polo Vivo was the best-selling passenger vehicle in South Africa in 2025, selling 26 067 units.

National Consumer Commission announces the recall of more than 25 000 Polo Vivos

The affected vehicles were made available for sale from February 2025 to February 2026

Going nuts: The aflatoxins causing the fuss are produced by fungi in the soil. They are unlikely to have an adverse effect unless consumed in large amounts over time.

Peanut butter recall: ‘Cheaper brands more the problem’

The peanut butter toxin hazard is far from over as the consumer commission announces that nine local suppliers have recalled their products

Online transactions remain the biggest source of complaints referred to the Office of the Consumer Goods and Services Ombud

Consumer goods ombudsman gives back R3.5 million

Complaints ranging from gripes about online shopping and cell phones to gym contracts have risen 3% in the past quarter compared with the same time last year

The consumer price index decreased by 0.1% month-on-month in August, after increasing by 0.9% in July.

Retailers and employers nailed in Covid-19 crackdown

More than 300 complaints have been lodged against unscrupulous suppliers and business owners, who are now under the microscope for violating the Disaster Management Act

South Africa’s informal sector, which continues to expand, has the potential to address the economic exclusion that fuels conflict over limited resources in underdeveloped areas such as townships (Delwyn Verasamy/M&G)

Debt relief won’t be a quick fix

Writing off debts of the poor, as laid out in a Bill before Parliament, may take up to seven years

Mail & Gaurdian

Editorial: It’s inequality that breeds violence

‘The persecution of the weak and the vulnerable finds new iterations all the time’

KPMG partner Sipho Malaba was aware of nearly R1-billion cash shortage at VBS Mutual Bank, but cleared its financials anyway. (Alon Skuy/Gallo Images)

Icasa regulations fail to deliver

The amendments don’t address high cost of data, which many consumers hoped for

Sanco said it supported the call for government intervention to resolve the nationwide bus strike.

Tiger Brands’ share price down following listeria revelations

The company is one of the largest food manufacturers in the country, and the 7% fall equates to a R5.6-billion drop in its value

Consumer commission to hear e-toll complaints

The National Consumer Commission says it will take up complaints about e-tolling but has encouraged consumers to not make it their first option.

Thuli Madonsela finds DTI general abused power

The public protector has found that Lionel October abused his authority by interfering in the National Consumer Commission’s HR management.

Sanral quiet on response to tolling delay

Sanral plans to keep motorists calm (and carry on e-tolling)

The SA National Roads Agency is hoping to "allay fears" by issuing revised terms and conditions for motorists who register for Gauteng e-tolling.

Sanral accused of ducking legal action

Sanral accused of ducking legal action

The Democratic Alliance has accused the South African National Road Agency Limited of trying to duck legal action over the e-tolling system.

Winning bid to out auction ghosts

Winning bid to out auction ghosts

The Auction Alliance case of ghost bidders and collusion has confirmed the consumer commission’s powers and capabilities.

Pay TV gears up for battle royal

Pay TV gears up for battle royal

MultiChoice seeks to delay the tribunal hearing about unbundling channel bouquets, writes <b>Lloyd Gedye</b>

Auction Alliance in alleged money-making racket

Auction company Auction Alliance has allegedly been colluding with banks, liquidators and attorneys in a money-making racket.

Calling for a break from apathy

It is a pity that the National Consumer Commission’s lines went down and its emails started bouncing. We need it to be fully functional.

CPA complaints require good record keeping

The National Consumer Commission has highlighted the importance for businesses to ensure they have effective records management systems in place.